Privacy Policy
Welcome to Ironbark Sport. Your privacy is critically important to us. This Privacy Policy outlines how Ironbark Sport ("we," "our," or "us"), an athletic apparel manufacturing company specialising in men's performance sportswear, collects, uses, discloses, and protects your information when you visit or use our online platform. We are committed to protecting your personal data in compliance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), and to the extent relevant, the principles of the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our services to you as a wholesale customer or general visitor. This includes:
- Personal Information You Provide: This includes information you provide when setting up an account, placing an order, inquiring about our products, or communicating with us. This may include your business name, contact person name, email address, phone number, shipping address, billing address, and payment information.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand user behaviour and improve website functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfil your wholesale orders and manage your account.
- To communicate with you regarding your orders, inquiries, or our services.
- To provide customer support and respond to your requests.
- To improve and personalise your experience on our online platform.
- To monitor the usage of our online platform and analyse trends for business development.
- To detect, prevent, and address technical issues or fraudulent activities.
- To send you marketing communications about our performance sportswear, new collections, or special offers, where you have consented to receive such communications.
3. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may engage third-party companies and individuals to facilitate our service (e.g., payment processors, shipping companies, IT service providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Ironbark Sport is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Ironbark Sport, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.
4. Data Security
The security of your data is important to us. We implement a variety of security measures designed to maintain the safety of your Personal Data when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable privacy laws, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your Personal Data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data rights, please contact us:
- By Mail: Ironbark Sport, 2847 Macquarie Street, Building A, Suite 310, Parramatta, NSW, 2150, Australia.